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Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, ensuring that we provide the highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

         * This is just an email notification. If you have other questions, please contact customer service email, don't touch the notification E-mail

         * Of course, you can also contact our customer service email to check your logistics tracking number (support@opsbuya.com)

AREA

Shipping Method

Shipping Time

Costs(USD)

Below $39

Above $39

Most countries in Europe and America

Express Shipping

7-20 Days

$6.99

0

USA

VIP SHIPPING

5-7 Days

$15.99

$9.99

Please Note, We are temporarily unable to transport the following countries:

East Timor, China, Macao, Central African Republic, Ukraine, Uzbekistan, Uganda, Uruguay, Chad, Yemen, Israel, Belize, Russia, Gambia, Guinea, Guinea-Bissau, Congo (Brazzaville), Libya, Liberia, Ghana, Gabon, North Macedonia, South Georgia and South Sandwich Islands, South Sudan, South Africa, Botswana, Rwanda, India, Indonesia, Ecuador, Syria, Taiwan, Kyrgyzstan, Djibouti, Colombia, Cameroon, Saint Lucia, Saint Kitts And Nevis, Sao Tome and Principe, Saint Barthelemy, Saint Vincent and the Grenadines, Saint Pierre and Miquelon, Saint Helena, Guyana, Tanzania, Egypt, Ethiopia, Senegal, Serbia , Sierra Leone, Seychelles, Togo, Dominica, Dominican Republic, Aland Islands, Angola, Anguilla, Antigua and Barbuda, Nicaragua, Nigeria, Niger, Palestinian Territory, Bahamas, Pakistan, Papua New Guinea , Paraguay, Panama, Bahrain, Brazil, Burkina Faso, Burundi, Buewe, Cook Islands, Curacao, Cayman Islands, Tokelau, Moldova, Morocco, Fiji, Swaziland, Slovakia, Slovenia, Svalbard and Jan Mayen, Sri Lanka, Chile, North Korea, Guernsey, Grenada, Mauritania, Mauritius, Tonga, Saudi Arabia, French Southern Territory, French Saint Martin, Faroe Islands, Bosnia and Herzegovina, Zee West Island, Zimbabwe, Honduras, Turks and Caicos Islands, Trinidad and Tobago, Bolivia, Nauru, Guadeloupe, Wallis and Futuna, Belarus, Bermuda, Pitcairn Islands , Falkland Islands, Kuwait, Côte d’Ivoire, Cocos (Keeling) Islands, Kosovo, Peru, Tunisia, Somalia, Jordan, Namibia, Niue, United States Minor Outlying Islands, Laos, Kenya, Sudan, British Indian Ocean Territory, British Virgin Islands, Netherlands Caribbean, Netherlands Saint Martin, Netherlands Antilles, Mozambique, Lesotho, El Salvador, Samoa, Western Sahara, Benin, Zambia, Equatorial Guinea, Heard Island and McDonald Islands, Afghanistan, Algeria, Argentina, Aruba, Maldives, Isle of Man, Malawi, Mayotte, Madagascar, Mali, Montenegro

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 1-2 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 60 days after your order was placed.

5) Possible tariffs and other possible related costs are borne by the customers.

6) We're improving our delivery process to make your packages even safer, so processing orders may be delayed.

Aout tax

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any,these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.

Shipment Tracking

All our orders are tracked online by logistics. To maximize the protection of customers' interests and reduce the loss of logistics lost parts. Customers can consult our customer service via email to inquire about our customer service.

Unsuccessful Delivery

Refund Policy for Unsuccessful Delivery:

Refund policy is not applied at any case including items damaged, lost etc. Otherwise, insurance should be applied.

Return Parcel:

In any case, the parcel may return to us with one of the following reasons.

· Unclaimed (>90% ** All Parcel will be returned if they are unclaimed within 14 days upon arrival.)

· Insufficient Address

· Moved, Left No Address

· Returned For Better Address

· No Such Street or Number

· Not Deliverable As Addressed Unable to forward

· No Mail Receptacle

· Vacant

· Refused

· Attempted - Not Known

· Box Closed - No Order

Disregarding any reasons, the Company will be charged the return delivery cost by our local Post Office for all undelivered or unclaimed parcels. The customer should be responsible for the return delivery charge and re-shipment charge if parcels or goods returned "unclaimed" or due to address the related problems.

You can also check the logistics information through the following website

Please note: logistics companies such as Fedex usually upload the latest logistics information after customs clearance. If the logistics information you found has not changed recently, you can wait a few days to check. The uploading time depends on the efficiency of the customsFor lighter goods, we usually choose s.express for delivery. The delivery time is usually about 2 weeks. You can check the logistics information at any time

Logistics enquiry website:

https://www.trackingmore.com/

https://www.17track.net/en/